Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Email address, name, and company name when you create an account
• Content: Videos, transcriptions, work orders, and contracts you create using the Service
• Usage data: How you interact with the Service, including features used and session duration
• Payment information: Processed by Paddle; we do not store your credit card details

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process your transactions
• Send you important updates about your account
• Respond to your support requests
• Analyze usage patterns to improve our product

3. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Cloudflare R2: Video and file storage
• Paddle: Payment processing
• OpenAI / Google: AI transcription and document generation

These services have their own privacy policies governing their use of your data.

4. Data Storage and Security

Your data is stored securely on cloud infrastructure. We use encryption in transit and at rest to protect your information. Video recordings and documents are stored with access controls ensuring only you can view them.

5. Data Retention

We retain your data for as long as your account is active. You can delete your content at any time. If you delete your account, we will remove your personal data within 30 days.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at gday@sitescope.app